As WA’s Canyon Service Center, What have we Learned So Far?
It’s almost been 12 months since we teamed up with Canyon Bicycles as their Authorised Service Partner here in WA, so what have we learned? Willing to go the extra mile. This might sound painfully obvious but Canyon are hyper-aware of the fact that they don’t have ‘boots on the ground’ and as such devote a tremendous amount of resources to after-sales care. We as the service agent are not tasked with deciding what is or isn’t a genuine warranty…